Beneficiary creation issues

Incident Report for Currencycloud

Resolved

This incident has been resolved.

Posted May 05, 2021 - 19:44 UTC

Monitoring

Our 3rd party Validator has identified and resolved the issue.

No further errors have been seen and we will continue to monitor the situation

Posted May 05, 2021 - 18:51 UTC

Investigating

We are seeing an increased number of failures on beneficiary creation and are currently investigating with our validation partner.
Apologies for any inconvenience this may be causing.

Posted May 05, 2021 - 18:32 UTC

This incident affected: API and Payments.