Issues contacting Customer Support via phone

Incident Report for Currencycloud

Resolved

This incident has been resolved.

Posted Nov 12, 2020 - 18:10 UTC

Monitoring

This intermittent issue unfortunately resulted in some customer telephone calls not being able to be taken today, but it has now been resolved.

We will continue to closely monitor incoming calls for further issues.

Apologies if this has caused any inconvenience.

Posted Nov 12, 2020 - 17:01 UTC

Investigating

We are currently experiencing some issues with our phone system, if you are unable to get through to Customer Support by phone please email support@currencycloud.com.

Posted Nov 12, 2020 - 11:48 UTC

This incident affected: Other.