Unable to get rates GBP/EUR and EUR/GBP

Incident Report for Currencycloud

Resolved

This incident has been resolved.

Posted Nov 25, 2022 - 10:40 UTC

Monitoring

We have implemented a fixed to resolve the issue with TOD rates and issue has been resolved. We are continuing to monitor the situation

Posted Nov 25, 2022 - 09:54 UTC

Investigating

Issue is impacting TOD rates, TOM and SPOT is currently available for clients. FX Provider is still working to resolve the issue.

Posted Nov 25, 2022 - 08:59 UTC

This incident affected: Conversions.