Currencycloud Status

All Systems Operational

About This Site

You can view the latest status of Currencycloud systems from this page. We encourage you to subscribe to alerts if you want to be kept updated on any issues.

If you have questions please contact support@currencycloud.com

API Operational

Payments Operational

Conversions Operational

Paydirect.io / Direct Operational

Notifications Operational

Balances Operational

Other Operational

Hosting Infrastructure Operational

AWS rds-eu-west-1 Operational

AWS rds-eu-west-2 Operational

AWS ec2-eu-west-1 Operational

AWS ec2-eu-west-2 Operational

AWS ec2-eu-west-3 Operational

AWS lambda-eu-west-1 Operational

AWS lambda-eu-west-2 Operational

AWS lambda-eu-west-3 Operational

AWS route53 Operational

AWS s3-eu-west-1 Operational

AWS s3-eu-west-2 Operational

AWS s3-eu-west-3 Operational

Firewall Operational

Cloudflare Amsterdam, Netherlands - (AMS) Operational

Cloudflare Dublin, Ireland - (DUB) Operational

Cloudflare London, United Kingdom - (LHR) Operational

Cloudflare San Jose, CA, United States - (SJC) Operational

Cloudflare DNS Root Servers Operational

Cloudflare DNS Updates Operational

Cloudflare Cloudflare Authoritative DNS Operational

Cloudflare Cloudflare Recursive DNS Operational

2FA Operational

Twilio Authy 2FA Operational

Twilio Authy App Operational

Email & Communication Operational

SendGrid SMTP Operational

SendGrid API v2 Operational

SendGrid API v3 Operational

Google Apps Gmail Operational

Slack Messaging Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API Uptime

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Demo API Uptime

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paydirect.io / direct.currencycloud.com

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direct-demo.currencycloud.com

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www.currencycloud.com

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Past Incidents

Oct 22, 2021

No incidents reported today.

Oct 21, 2021

Unable to sell USD buy APAC currencies

Resolved - The issue is resolved, but we are continuing to investigate the root cause of the issue.
Oct 21, 15:06 UTC

Investigating - We are investigating an issue that, earlier today, had been impacting customers booking APAC trades when selling USD with a value date of today.

Customers would have received a message

"This transaction has failed due to an unknown internal system error"
Oct 21, 15:02 UTC

Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.