Currencycloud Status
Investigating - We are investigating an issue that is causing LOCAL USD payments to be stuck in ready to send and to progress
Nov 29, 2022 - 14:14 UTC

About This Site

You can view the latest status of Currencycloud systems from this page. We encourage you to subscribe to alerts if you want to be kept updated on any issues.

If you have questions please contact support@currencycloud.com

API ? Operational
Payments ? Degraded Performance
Conversions ? Operational
Paydirect.io / Direct ? Operational
Notifications ? Operational
Balances ? Operational
Other ? Operational
Hosting Infrastructure Operational
AWS rds-eu-west-1 Operational
AWS rds-eu-west-2 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-eu-west-3 Operational
AWS lambda-eu-west-1 Operational
AWS lambda-eu-west-2 Operational
AWS lambda-eu-west-3 Operational
AWS route53 Operational
AWS s3-eu-west-1 Operational
AWS s3-eu-west-2 Operational
AWS s3-eu-west-3 Operational
AWS eks-eu-west-2 Operational
AWS eks-eu-west-1 Operational
AWS elasticache-eu-west-1 Operational
AWS elasticache-eu-west-2 Operational
Firewall Operational
Cloudflare Amsterdam, Netherlands - (AMS) Operational
Cloudflare Dublin, Ireland - (DUB) Operational
Cloudflare London, United Kingdom - (LHR) Operational
Cloudflare San Jose, CA, United States - (SJC) Operational
Cloudflare DNS Root Servers Operational
Cloudflare DNS Updates Operational
Cloudflare Cloudflare Authoritative DNS Operational
Cloudflare Cloudflare Recursive DNS Operational
2FA Operational
Twilio Authy 2FA Operational
Twilio Authy App Operational
Email & Communication Operational
SendGrid SMTP Operational
SendGrid API v2 Operational
SendGrid API v3 Operational
Google Apps Gmail Operational
Slack Messaging Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Demo Environment - Planned Outage Dec 3, 2022 09:00-10:00 UTC
The Currencycloud Demo environment will be undergoing scheduled maintenance on Saturday December 3rd at 09:00 UTC. Access will be unavailable during this maintenance window.
Posted on Nov 20, 2022 - 18:23 UTC
Production Environment - Planned Outage Dec 10, 2022 09:00-10:00 UTC
The Currencycloud Production environment will be undergoing scheduled maintenance on Saturday December 10th at 09:00 UTC. Access will be unavailable during this maintenance window.

Payments, conversions and transfers will therefore not be able to be created and funding will be delayed until the maintenance has completed.

Posted on Nov 20, 2022 - 18:29 UTC
API Uptime
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Demo API Uptime
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paydirect.io / direct.currencycloud.com ?
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direct-demo.currencycloud.com
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www.currencycloud.com
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Past Incidents
Nov 29, 2022

Unresolved incident: Local USD payments stuck ready to send.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022
Completed - The scheduled maintenance has been completed.
Nov 26, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 09:00 UTC
Scheduled - The Currencycloud Production environment will be undergoing scheduled maintenance on Saturday November 26th at 09:00 UTC. Access will be unavailable during this maintenance window.
Nov 7, 14:15 UTC
Nov 25, 2022
Resolved - This incident has been resolved.
Nov 25, 10:40 UTC
Monitoring - We have implemented a fixed to resolve the issue with TOD rates and issue has been resolved. We are continuing to monitor the situation
Nov 25, 09:54 UTC
Investigating - Issue is impacting TOD rates, TOM and SPOT is currently available for clients. FX Provider is still working to resolve the issue.
Nov 25, 08:59 UTC
Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022
Completed - The scheduled maintenance has been completed.
Nov 19, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 09:00 UTC
Scheduled - The Currencycloud Demo environment will be undergoing scheduled maintenance on Saturday November 19th at 09:00 UTC. Access will be unavailable during this maintenance window.
Nov 7, 14:13 UTC
Nov 18, 2022

No incidents reported.

Nov 17, 2022

No incidents reported.

Nov 16, 2022

No incidents reported.

Nov 15, 2022

No incidents reported.