Currencycloud Status
All Systems Operational

About This Site

You can view the latest status of Currencycloud systems from this page. We encourage you to subscribe to alerts if you want to be kept updated on any issues.

If you have questions please contact support@currencycloud.com

API ? Operational
Payments ? Operational
Conversions ? Operational
Paydirect.io / Direct ? Operational
Notifications ? Operational
Balances ? Operational
Other ? Operational
Hosting Infrastructure Operational
AWS rds-eu-west-1 Operational
AWS rds-eu-west-2 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-eu-west-3 Operational
AWS lambda-eu-west-1 Operational
AWS lambda-eu-west-2 Operational
AWS lambda-eu-west-3 Operational
AWS route53 Operational
AWS s3-eu-west-1 Operational
AWS s3-eu-west-2 Operational
AWS s3-eu-west-3 Operational
AWS eks-eu-west-2 Operational
AWS eks-eu-west-1 Operational
AWS elasticache-eu-west-1 Operational
AWS elasticache-eu-west-2 Operational
Firewall Operational
Cloudflare Amsterdam, Netherlands - (AMS) Operational
Cloudflare Dublin, Ireland - (DUB) Operational
Cloudflare London, United Kingdom - (LHR) Operational
Cloudflare San Jose, CA, United States - (SJC) Operational
Cloudflare DNS Root Servers Operational
Cloudflare DNS Updates Operational
Cloudflare Cloudflare Authoritative DNS Operational
Cloudflare Cloudflare Recursive DNS Operational
2FA Operational
Twilio Authy 2FA Operational
Twilio Authy App Operational
Email & Communication Operational
SendGrid SMTP Operational
SendGrid API v2 Operational
SendGrid API v3 Operational
Google Apps Gmail Operational
Slack Messaging Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Production AND Demo Environment - Planned Outage Jun 10, 2023 08:00-09:00 UTC
The Currencycloud Production and Demo environments will be undergoing scheduled maintenance on Saturday June 10th at 08:00 UTC. Access will be unavailable during this maintenance window.

Production payments, conversions and transfers will therefore not be able to be created and funding will be delayed until the maintenance has completed.
Posted on May 18, 2023 - 16:09 UTC
Production Environment - Planned Outage Jul 1, 2023 08:00-12:00 UTC
The Currencycloud Production environment will be undergoing scheduled maintenance on Saturday July 1st at 08:00 UTC.

Access will be unavailable during this maintenance window. Payments, conversions and transfers will therefore not be able to be created.

We are sorry for any inconvenience this may cause you and we aim to keep any disruption to a minimum.
Posted on Jun 01, 2023 - 16:25 UTC
System Metrics Month Week Day
API Uptime
Fetching
Demo API Uptime
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paydirect.io / direct.currencycloud.com ?
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direct-demo.currencycloud.com
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www.currencycloud.com
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Past Incidents
Jun 6, 2023

No incidents reported today.

Jun 5, 2023
direct.currencycloud.com DEMO and PROD unavailable
Resolved - This incident has been resolved.
Jun 5, 21:41 UTC
Update - Issue has been resolved
Jun 5, 15:48 UTC
Investigating - direct.currencycloud.com DEMO and PROD unavailable, we are investigating an outage to DEMO and PROD Direct URL
Jun 5, 15:31 UTC
Jun 4, 2023
Production Environment - Planned Outage
Completed - The scheduled maintenance has been completed.
Jun 4, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 08:01 UTC
Scheduled - The Currencycloud Production environment will be undergoing scheduled maintenance on Sunday June 4th at 08:00 UTC. Access will be unavailable during this maintenance window.

Payments, conversions and transfers will therefore not be able to be created and funding will be delayed until the maintenance has completed.
May 12, 15:21 UTC
Jun 3, 2023
Production Environment - Planned Outage
Completed - The scheduled maintenance has been completed.
Jun 3, 09:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 08:01 UTC
Scheduled - The Currencycloud Production environment will be undergoing scheduled maintenance on Saturday June 3rd at 08:00 UTC. Access will be unavailable during this maintenance window.

Payments, conversions and transfers will therefore not be able to be created and funding will be delayed until the maintenance has completed.
May 12, 15:19 UTC
Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023
Demo Environment - Planned Outage
Completed - The scheduled maintenance has been completed.
May 27, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 08:00 UTC
Scheduled - The Currencycloud Demo environment will be undergoing scheduled maintenance on Saturday May 27th at 08:00 UTC. Access will be unavailable during this maintenance window.
May 12, 15:17 UTC
May 26, 2023
Demo Environment - Planned Outage
Completed - The scheduled maintenance has been completed.
May 26, 11:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 08:00 UTC
Scheduled - We are carrying out essential maintenance work in our Demo environment so we can continue to improve the service we provide to you and your customers – keeping the platform secure and reliable for all users.

The maintenance window is expected to run from 08:00 UTC – 12:00 UTC, Friday 26 May 2023. During this time, you’ll not be able to use the Demo environment for testing but can continue to use our Production environment as usual.

We apologise for any inconvenience this may cause.
May 22, 15:57 UTC
May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

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