Currencycloud Status
All Systems Operational

About This Site

You can view the latest status of Currencycloud systems from this page. We encourage you to subscribe to alerts if you want to be kept updated on any issues.

If you have questions please contact support@currencycloud.com

API ? Operational
Payments ? Operational
Conversions ? Operational
Paydirect.io / Direct ? Operational
Notifications ? Operational
Balances ? Operational
Other ? Operational
Hosting Infrastructure Operational
AWS rds-eu-west-1 Operational
AWS rds-eu-west-2 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-eu-west-3 Operational
AWS lambda-eu-west-1 Operational
AWS lambda-eu-west-2 Operational
AWS lambda-eu-west-3 Operational
AWS route53 Operational
AWS s3-eu-west-1 Operational
AWS s3-eu-west-2 Operational
AWS s3-eu-west-3 Operational
Firewall Operational
Cloudflare Amsterdam, Netherlands - (AMS) Operational
Cloudflare Dublin, Ireland - (DUB) Operational
Cloudflare London, United Kingdom - (LHR) Operational
Cloudflare San Jose, CA, United States - (SJC) Operational
Cloudflare DNS Root Servers Operational
Cloudflare DNS Updates Operational
Cloudflare Cloudflare Authoritative DNS Operational
Cloudflare Cloudflare Recursive DNS Operational
2FA Operational
Twilio Authy 2FA Operational
Twilio Authy App Operational
Email Operational
SendGrid SMTP Operational
SendGrid API v2 Operational
SendGrid API v3 Operational
Google Apps Gmail Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Uptime
Fetching
paydirect.io / direct.currencycloud.com ?
Fetching
www.currencycloud.com
Fetching
Demo API Uptime
Fetching
direct-demo.currencycloud.com
Fetching
Past Incidents
Feb 28, 2021

No incidents reported today.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021
Resolved - The backlog of delayed notifications has been processed and the service remains stable following a period of monitoring, therefore this Incident is now considered Resolved.
Feb 23, 16:31 UTC
Monitoring - Service has been restored and new notifications are being sent. The notifications that were delayed earlier caused a significant backlog which is currently being worked though, we will monitor the service until that backlog has cleared.
Feb 23, 13:29 UTC
Update - We are continuing to work on the fix, unfortunately it is taking a little longer to deploy than expected
Feb 23, 12:21 UTC
Identified - The issue has been identified and a fix is being deployed, we estimate that the issue will be resolved in around 40 minutes
Feb 23, 11:02 UTC
Investigating - We are investigating an issue with notifications being delayed
Feb 23, 08:46 UTC
Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021
Completed - The scheduled maintenance has been completed.
Feb 18, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 04:30 UTC
Scheduled - Our banking partner will be undertaking Planned Maintenance between 04:30 and 07:00 UTC on Thursday 18/02/2021.

During this period local GBP payments can still be created but will not complete until maintenance has finished. In addition, on completion of the planned work any collections received during the window will credit and VANs will be assigned to newly created accounts if required.

If you have any questions, please contact support@currencycloud.com
Feb 17, 14:24 UTC
Feb 17, 2021

No incidents reported.

Feb 16, 2021

No incidents reported.

Feb 15, 2021
Resolved - This incident has been resolved.
Feb 15, 15:15 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 15, 14:07 UTC
Investigating - We are currently investigating an issue releasing a minority of payments that were created over the last 4 days, with a value date of today.
Feb 15, 12:50 UTC
Feb 14, 2021

No incidents reported.