Currencycloud Status
All Systems Operational

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You can view the latest status of Currencycloud systems from this page. We encourage you to subscribe to alerts if you want to be kept updated on any issues.

If you have questions please contact support@currencycloud.com

API ? Operational
Payments ? Operational
Conversions ? Operational
Paydirect.io / Direct ? Operational
Notifications ? Operational
Balances ? Operational
Other ? Operational
Hosting Infrastructure Operational
AWS rds-eu-west-1 Operational
AWS rds-eu-west-2 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-eu-west-3 Operational
AWS lambda-eu-west-1 Operational
AWS lambda-eu-west-2 Operational
AWS lambda-eu-west-3 Operational
AWS route53 Operational
AWS s3-eu-west-1 Operational
AWS s3-eu-west-2 Operational
AWS s3-eu-west-3 Operational
AWS eks-eu-west-2 Operational
AWS eks-eu-west-1 Operational
AWS elasticache-eu-west-1 Operational
AWS elasticache-eu-west-2 Operational
Firewall Operational
Cloudflare Amsterdam, Netherlands - (AMS) Operational
Cloudflare Dublin, Ireland - (DUB) Operational
Cloudflare San Jose, CA, United States - (SJC) Operational
Cloudflare DNS Root Servers Operational
Cloudflare DNS Updates Operational
Cloudflare Cloudflare Authoritative DNS Operational
Cloudflare Cloudflare Recursive DNS Operational
2FA Operational
Twilio Authy 2FA Operational
Twilio Authy App Operational
Email & Communication Operational
SendGrid SMTP Operational
SendGrid API v2 Operational
SendGrid API v3 Operational
Google Apps Gmail Operational
Slack Messaging Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - During this time API and DIRECT will be unavailable.
Apr 12, 2024 - 14:05 UTC
Scheduled - The Currencycloud Production environment will be undergoing scheduled failover on Sunday May 12th at 00:00 UTC.

Access will be unavailable during the failover process. Payments, conversions and transfers will therefore not be able to be created.

During the failover access will be unavailable for approximately 1 hour.

Access will be restored briefly for approximately 30 minutes, before we fail back to our live environment, during this fail back process access will be unavailable again for approximately 1 hour.

Apr 12, 2024 - 13:32 UTC
API Uptime
Fetching
Demo API Uptime
Fetching
paydirect.io / direct.currencycloud.com ?
Fetching
direct-demo.currencycloud.com
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www.currencycloud.com
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Past Incidents
Apr 18, 2024

No incidents reported today.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024
Resolved - Between 17:07 and 17:14 our alerting picked up an issue with the payment create and validate endpoints
Service was restored but teams are investigating the root cause

Apr 15, 16:22 UTC
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024
Resolved - This incident has been resolved.
Apr 12, 14:51 UTC
Investigating - We are currently investigating an issue with updating the local EUR payment status.
Current impact is only to the status of the payments. Payments are being submitted to our local provider.

Apr 12, 13:06 UTC
Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.