Currencycloud Status

All Systems Operational

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You can view the latest status of Currencycloud systems from this page. We encourage you to subscribe to alerts if you want to be kept updated on any issues.

If you have questions please contact support@currencycloud.com

API Operational

Payments Operational

Conversions Operational

Paydirect.io / Direct Operational

Notifications Operational

Balances Operational

Other Operational

Hosting Infrastructure Operational

AWS rds-eu-west-1 Operational

AWS rds-eu-west-2 Operational

AWS ec2-eu-west-1 Operational

AWS ec2-eu-west-2 Operational

AWS ec2-eu-west-3 Operational

AWS lambda-eu-west-1 Operational

AWS lambda-eu-west-2 Operational

AWS lambda-eu-west-3 Operational

AWS route53 Operational

AWS s3-eu-west-1 Operational

AWS s3-eu-west-2 Operational

AWS s3-eu-west-3 Operational

Firewall Operational

Cloudflare Amsterdam, Netherlands - (AMS) Operational

Cloudflare Dublin, Ireland - (DUB) Operational

Cloudflare London, United Kingdom - (LHR) Operational

Cloudflare San Jose, CA, United States - (SJC) Operational

2FA Operational

Twilio Authy 2FA Operational

Twilio Authy App Operational

Email Operational

SendGrid SMTP Operational

SendGrid API v2 Operational

SendGrid API v3 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API Uptime

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paydirect.io / direct.currencycloud.com

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www.currencycloud.com

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Demo API Uptime

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direct-demo.currencycloud.com

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Past Incidents

Jul 4, 2020

No incidents reported today.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020

USD LOCAL Payment Processing Delays

Resolved - This incident has been resolved.
Jun 29, 14:50 UTC

Monitoring - A fix has been put in place and USD local payments are being sent as normal.

No USD Local payments have missed cut off, the issue affected the payment being moved to Completed
Jun 29, 13:27 UTC

Update - We are continuing to work on the issue, no payment cut offs have been missed
Jun 29, 12:30 UTC

Investigating - We are currently investigating an issue that is causing a delay in processing LOCAL USD payments.

We are working to resolve this as quickly as possible.
Jun 29, 08:58 UTC

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

Jun 26, 2020

No incidents reported.

Jun 25, 2020

No incidents reported.

Jun 24, 2020

No incidents reported.

Jun 23, 2020

No incidents reported.

Jun 22, 2020

No incidents reported.

Jun 21, 2020

No incidents reported.

Jun 20, 2020

No incidents reported.