Currencycloud Status

All Systems Operational

About This Site

You can view the latest status of Currencycloud systems from this page. We encourage you to subscribe to alerts if you want to be kept updated on any issues.

If you have questions please contact support@currencycloud.com

API Operational

Payments Operational

Conversions Operational

Paydirect.io / Direct Operational

Notifications Operational

Balances Operational

Other Operational

Hosting Infrastructure Operational

AWS rds-eu-west-1 Operational

AWS rds-eu-west-2 Operational

AWS ec2-eu-west-1 Operational

AWS ec2-eu-west-2 Operational

AWS ec2-eu-west-3 Operational

AWS lambda-eu-west-1 Operational

AWS lambda-eu-west-2 Operational

AWS lambda-eu-west-3 Operational

AWS route53 Operational

AWS s3-eu-west-1 Operational

AWS s3-eu-west-2 Operational

AWS s3-eu-west-3 Operational

Firewall Operational

Cloudflare Amsterdam, Netherlands - (AMS) Operational

Cloudflare Dublin, Ireland - (DUB) Operational

Cloudflare London, United Kingdom - (LHR) Operational

Cloudflare San Jose, CA, United States - (SJC) Operational

Cloudflare DNS Root Servers Operational

Cloudflare DNS Updates Operational

Cloudflare Cloudflare Authoritative DNS Operational

Cloudflare Cloudflare Recursive DNS Operational

2FA Operational

Twilio Authy 2FA Operational

Twilio Authy App Operational

Email & Communication Operational

SendGrid SMTP Operational

SendGrid API v2 Operational

SendGrid API v3 Operational

Google Apps Gmail Operational

Slack Messaging Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API Uptime

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Demo API Uptime

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paydirect.io / direct.currencycloud.com

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direct-demo.currencycloud.com

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www.currencycloud.com

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Past Incidents

Jun 23, 2021

Unable to quote or book APAC currencies

Resolved - Service has been restored, we will continue to monitor.
Jun 23, 18:54 UTC

Update - We are still working with our FX provider to resolve the issue.
Jun 23, 18:41 UTC

Investigating - We are currently investigating an issue impacting booking trades for APAC currencies. We have reached out to our FX provider to help resolve.
Jun 23, 17:26 UTC

Jun 22, 2021

No incidents reported.

Jun 21, 2021

No incidents reported.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

DEMO direct-demo.currencycloud.com unavailable

Resolved - DEMO direct has remained stable. We will continue to monitor the service.
Jun 11, 19:51 UTC

Investigating - We are investigating an issue with https://direct-demo.currencycloud.com/

This is only impacted the web url, API is unaffected

This is DEMO only
Jun 11, 18:41 UTC

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.