Currencycloud Status
All Systems Operational

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You can view the latest status of Currencycloud systems from this page. We encourage you to subscribe to alerts if you want to be kept updated on any issues.

If you have questions please contact support@currencycloud.com

API ? Operational
Payments ? Operational
Conversions ? Operational
Paydirect.io / Direct ? Operational
Notifications ? Operational
Balances ? Operational
Other ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Uptime
Fetching
paydirect.io / direct.currencycloud.com ?
Fetching
www.currencycloud.com
Fetching
Past Incidents
Dec 13, 2019

No incidents reported today.

Dec 12, 2019

No incidents reported.

Dec 11, 2019

No incidents reported.

Dec 10, 2019
Resolved - We have now received the required data from our banking partner and we are now processing collections.
We are awaiting confirmation regarding the cause of the delay from our banking partner.
Apologies for any inconvenience caused by any delayed EUR balance updates.
Dec 10, 11:30 UTC
Investigating - EUR Collections are currently not being processed due to a banking partner issue.
This has affected all EUR Collections due to be processed this morning and will result in balances not being updated until tomorrow for clients who fund this way.
We are in contact with our banking partner and will provide further updates as soon as we receive them.
Dec 10, 10:00 UTC
Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019
Resolved - We have now received the required data from our banking partner and we are now processing collections.
We are awaiting confirmation regarding the cause of the delay from our banking partner.
Apologies for any inconvenience caused by any delayed EUR balance updates.
Dec 6, 10:54 UTC
Investigating - EUR Collections are currently not being processed due to a banking partner issue.
This has affected all EUR Collections due to be processed this morning and will result in balances not being updated until tomorrow for clients who fund this way.
We are in contact with our banking partner and will provide further updates as soon as we receive them.
Dec 6, 09:32 UTC
Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019
Resolved - All SWIFT payments are now being processed as normal and the backlog has been cleared.
Nov 29, 12:08 UTC
Investigating - We are investigating an issue which has caused All SWIFT payments created this morning to be held but not completed. Further updates will follow shortly.
Nov 29, 10:17 UTC