Currencycloud Status

All Systems Operational

About This Site

You can view the latest status of Currencycloud systems from this page. We encourage you to subscribe to alerts if you want to be kept updated on any issues.

If you have questions please contact support@currencycloud.com

API Operational

Payments Operational

Conversions Operational

Paydirect.io / Direct Operational

Notifications Operational

Balances Operational

Other Operational

Hosting Infrastructure Operational

AWS rds-eu-west-1 Operational

AWS rds-eu-west-2 Operational

AWS ec2-eu-west-1 Operational

AWS ec2-eu-west-2 Operational

AWS ec2-eu-west-3 Operational

AWS lambda-eu-west-1 Operational

AWS lambda-eu-west-2 Operational

AWS lambda-eu-west-3 Operational

AWS route53 Operational

AWS s3-eu-west-1 Operational

AWS s3-eu-west-2 Operational

AWS s3-eu-west-3 Operational

Firewall Operational

Cloudflare Amsterdam, Netherlands - (AMS) Operational

Cloudflare Dublin, Ireland - (DUB) Operational

Cloudflare London, United Kingdom - (LHR) Operational

Cloudflare San Jose, CA, United States - (SJC) Operational

Cloudflare DNS Root Servers Operational

Cloudflare DNS Updates Operational

Cloudflare Cloudflare Authoritative DNS Operational

Cloudflare Cloudflare Recursive DNS Operational

2FA Operational

Twilio Authy 2FA Operational

Twilio Authy App Operational

Email & Communication Operational

SendGrid SMTP Operational

SendGrid API v2 Operational

SendGrid API v3 Operational

Google Apps Gmail Operational

Slack Messaging Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API Uptime

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Demo API Uptime

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paydirect.io / direct.currencycloud.com

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direct-demo.currencycloud.com

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www.currencycloud.com

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Past Incidents

May 6, 2021

No incidents reported today.

May 5, 2021

Beneficiary creation issues

Resolved - This incident has been resolved.
May 5, 19:44 UTC

Monitoring - Our 3rd party Validator has identified and resolved the issue.

No further errors have been seen and we will continue to monitor the situation
May 5, 18:51 UTC

Investigating - We are seeing an increased number of failures on beneficiary creation and are currently investigating with our validation partner.
Apologies for any inconvenience this may be causing.
May 5, 18:32 UTC

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

Delay in local Nordic currencies NOK, SEK, DKK

Resolved - We have managed to work around the issue and submit the payments to our provider.

Due to the work around we have managed to not miss same day cut off for these payments
Apr 30, 10:22 UTC

Investigating - We have experienced an issue submitting local nordic currencies, that will cause a delay.

The following currencies have missed same day cut off

NOK, SEK, DKK
Apr 30, 09:53 UTC

Apr 29, 2021

No incidents reported.

Apr 28, 2021

No incidents reported.

Apr 27, 2021

No incidents reported.

Apr 26, 2021

No incidents reported.

Apr 25, 2021

No incidents reported.

Apr 24, 2021

No incidents reported.

Apr 23, 2021

No incidents reported.

Apr 22, 2021

No incidents reported.