You can view the latest status of Currencycloud systems from this page. We encourage you to subscribe to alerts if you want to be kept updated on any issues.
Resolved -
Please be advised that the issue has been resolved. A problem was identified with a 3rd party provider. No further credits or payments will be delayed and all the delayed collections have now been logged in.
Aug 21, 19:46 UTC
Identified -
We have identified an issue that is delaying local USD collections in and local USD payments.
This will result in balance updates and payments being delayed by one day.
Aug 21, 14:25 UTC
Resolved -
The issue has been resolved and all services are now operational.
Aug 21, 14:02 UTC
Monitoring -
A fix has been implemented and we are currently monitoring the service.
Aug 21, 13:48 UTC
Investigating -
We are currently experiencing issues creating payments and conversions. This is being investigated with the highest priority.
Aug 21, 12:53 UTC
Resolved -
This incident has been resolved.
Aug 19, 14:41 UTC
Monitoring -
Please note that due to an incident at a third party, no EUR Collections are currently being processed into our system. This has affected all EUR collections since this morning and will result in balances not being updated until tomorrow. This only affect clients who fund in this way. If you are unsure whether this affects you please contact support. We are in contact with our provider and we will update once we have more information.
Aug 19, 12:26 UTC