Currencycloud Status
All Systems Operational

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You can view the latest status of Currencycloud systems from this page. We encourage you to subscribe to alerts if you want to be kept updated on any issues.

If you have questions please contact support@currencycloud.com

API ? Operational
Payments ? Operational
Conversions ? Operational
Paydirect.io / Direct ? Operational
Notifications ? Operational
Balances ? Operational
Other ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Uptime
Fetching
paydirect.io / direct.currencycloud.com ?
Fetching
www.currencycloud.com
Fetching
Past Incidents
Oct 14, 2019

No incidents reported today.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019
Resolved - This incident has been resolved.
Oct 11, 14:15 UTC
Monitoring - A fix has been implemented and we are currently monitoring the service. Only the currencies previously highlighted missed today's cut off times. Apologies for any inconvenience caused.
Oct 11, 13:59 UTC
Update - We are continuing to investigate this issue.
Oct 11, 12:44 UTC
Update - We are continuing to investigate and have identified a probable cause of the issue. Currently the impact for payment completion today due to cut off times is to following currencies: CHF,DKK,NOK,SEK,ZAR for payments made after 09:30 BST. These will now complete on Monday.
Oct 11, 11:00 UTC
Investigating - We are currently investigating an issue with processing SWIFT payments. Further updates to follow asap.
Oct 11, 10:40 UTC
Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019
Resolved - The fix has been confirmed as successful and service restored to normal. Apologies for any inconvenience caused by the delay.
Oct 4, 12:32 UTC
Monitoring - A fix has been implemented, however funds sent between 16:30 on 3rd October and 10:00 on 4th October will see corresponding balance updates delayed until Monday morning.

We will continue to monitor the service before resolving the issue.
Oct 4, 12:02 UTC
Identified - We are currently experiencing delays in updating customer EUR balances due to a collections issue with a banking partner who we are working with to resolve as soon as possible.
Oct 4, 08:52 UTC
Oct 3, 2019

No incidents reported.

Oct 2, 2019

No incidents reported.

Oct 1, 2019

No incidents reported.

Sep 30, 2019

No incidents reported.