Subset Customers Experiencing CAD Payment Failures and Processing Delays

Incident Report for Currencycloud

Investigating

We are currently investigating an issue affecting CAD payments processed through one of our banking partners. As a result, some customers may experience payment failures or delays in processing.

Our teams are actively working with the provider to identify the cause and restore normal service as quickly as possible. We will continue to provide updates as more information becomes available.

Posted Sep 14, 2026 - 16:09 UTC

This incident affects: Payments.