Investigating – RON Local Payment Status Updates

Incident Report for Currencycloud

Resolved

This incident has been resolved.
Posted Apr 08, 2026 - 13:58 UTC

Investigating

We are currently investigating an issue affecting the status updates for some RON local payments.

Payments are processing as expected, however status confirmations may temporarily appear delayed due to pending acknowledgements from our RON network partner. This may cause some payments to display as incomplete even though they are being processed normally.

We are working closely with the network partner to receive the outstanding acknowledgements and update payment statuses accordingly. No action is required from clients at this time.
Posted Apr 07, 2026 - 15:53 UTC
This incident affected: Payments.