Issue affecting some USD collections

Incident Report for Currencycloud

Resolved

The issue has now been resolved.

Posted Nov 04, 2026 - 20:07 UTC

Investigating

We are currently investigating an issue affecting some USD collections, which may result in delays for some customers.

We are actively investigating with our provider and working to restore normal processing as quickly as possible. We are monitoring closely and will provide further updates as soon as more information is available.

No client action is required at this time.

Thank you for your patience, and we apologise for any inconvenience caused.

Posted Nov 04, 2026 - 14:57 UTC

This incident affected: Payments.