Errors on create conversions

Incident Report for Currencycloud

Resolved

Issue has been resolved, we will continue to monitor the service and provide a root cause as soon as possible

Posted Sep 13, 2022 - 15:09 UTC

Monitoring

Issue has stopped, moving to monitoring

Posted Sep 13, 2022 - 13:44 UTC

Investigating

We are seeing a re occurrence of an issue with creating conversions, have escalated the issue to our FX provider
This does not impact creating conversion for APAC currencies

Posted Sep 13, 2022 - 11:24 UTC

This incident affected: API and Conversions.