Payment Processing Delays

Incident Report for Currencycloud

Resolved

Payment processing has returned to normal following the successful implementation of a fix. We can confirm that all affected payments have now been processed in line with their instructed value dates, with no missed cut-offs identified.

We continue to closely monitor the service to ensure processing remains stable. We apologise for the inconvenience caused and thank you for your patience.

Posted Nov 13, 2026 - 10:39 UTC

Investigating

We are aware of an issue causing delays to payment processing. Affected payments are awaiting processing. Our team has identified the cause and is working to restore normal service. We will provide an update as soon as more information is available. We apologise for the inconvenience and thank you for your patience.

Posted Nov 13, 2026 - 08:04 UTC

This incident affected: Payments.