Issues accessing API and Direct
Incident
Report for Currencycloud
Resolved
The issue affecting API traffic to api.currencycloud.com has now been fully resolved. Services have returned to expected behaviour, and all systems are operating normally.
Our teams identified the root cause and implemented a fix to restore full functionality. We will continue to monitor the platform to ensure ongoing stability.
We sincerely apologise for any disruption this may have caused and appreciate your patience while we worked to resolve the issue.
Our teams identified the root cause and implemented a fix to restore full functionality. We will continue to monitor the platform to ensure ongoing stability.
We sincerely apologise for any disruption this may have caused and appreciate your patience while we worked to resolve the issue.
Update
The issue affecting API traffic to api.currencycloud.com has now been fully resolved. Services have returned to expected behaviour, and all systems are operating normally.
Our teams identified the root cause and implemented a fix to restore full functionality. We will continue to monitor the platform to ensure ongoing stability.
We sincerely apologise for any disruption this may have caused and appreciate your patience while we worked to resolve the issue.
Our teams identified the root cause and implemented a fix to restore full functionality. We will continue to monitor the platform to ensure ongoing stability.
We sincerely apologise for any disruption this may have caused and appreciate your patience while we worked to resolve the issue.
Update
We are currently investigating an issue affecting API traffic to api.currencycloud.com, which may cause service disruption, authentication issues, or failed requests for some customers.
Our teams are actively investigating the issue and working to restore normal service as quickly as possible.
Thank you for your patience, and we apologise for any inconvenience caused.
Our teams are actively investigating the issue and working to restore normal service as quickly as possible.
Thank you for your patience, and we apologise for any inconvenience caused.
Investigating
We are experiencing a system issue that is impacting direct.currencycloud.com and api.currencycloud.com
This incident affected: API, Payments, Conversions, and Paydirect.io / Direct.