Issues creating payments - PROD
Incident Report for Currencycloud
This incident as been resolved, apologies for any inconvenience this may have caused.
Posted Sep 02, 2021 - 19:11 UTC
We experienced another drop between 15:28 - 15:42. Service was recovered and possible cause has been identified and mitigated.

We will continue to monitor
Posted Sep 02, 2021 - 14:57 UTC
We have recovered the service but are continuing to investigate the cause of the issue.
Posted Sep 02, 2021 - 14:04 UTC
We are seeing a large number of errors on payments create, we are investigating the issue.

This will impact creating payments via DIRECT and the API
Posted Sep 02, 2021 - 13:26 UTC
This incident affected: API and Payments.